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AI Business Operating System

Sell products and services from one connected system.

Merclino connects your shop, your services, your customers, and your team — so product sales and service bookings work together, not against each other.

No credit card
5-minute setup
Free plan available
Sell products and services from one connected system. — Merclino

Watch how Merclino works — 2 min video

The problem with separate systems

Products and services live in different worlds

Your booking tool doesn't know about your inventory. Your POS doesn't connect to your CRM. Cross-selling is impossible.

No unified customer view

A client buys products in-store and books services online — but those records are in separate systems. You don't know your own customers.

Manual inventory = missed sales

You don't know what's in stock until you check. Popular items run out. Reorders happen too late. Revenue walks out the door.

One system for products and services

Merclino is the only platform that truly connects retail product sales with service bookings, client management, and team operations in one unified system.

  • Sell products and services in a single transaction at the POS
  • Unified customer profiles showing purchases AND service history
  • Real-time inventory tracking with low-stock alerts
  • Online booking integrated with your product catalog
  • Staff performance tracking across sales and services
  • Marketing campaigns that use both product and service data

Product screenshot

Coming with next update

How Merclino connects products and services

1

Client arrives for service

The appointment is in the calendar. The client's full history — services, purchases, preferences — is right there.

2

Service + product recommendation

During the appointment, you recommend a product. It's in stock, it's linked to the client's profile, and the price is ready.

3

One checkout for everything

Service fee plus product sale — one transaction, one receipt, one invoice. Card, cash, or mixed payment.

4

Automated follow-up

Merclino sends a thank-you, reminds about the next service, and can even suggest a product reorder when it's time.

Where retail meets service — seamlessly

Unified POS

Process product sales and service payments together in one clean checkout.

Inventory Management

Real-time stock tracking, categories, variants, suppliers, and automatic low-stock alerts.

Service Booking

Online booking that knows your product catalog. Clients can add products to their appointment.

Customer Profiles

One view of every interaction — purchases, services, communications, preferences, and loyalty.

Online Shop

Sell products online through your integrated Merclino shop with delivery or pickup options.

AI Marketing

Target customers based on both their purchase history AND service patterns.

Supplier Management

Track suppliers, manage purchase orders, and monitor delivery performance.

Analytics

Revenue dashboards combining product sales and service income. See the full picture.

Built for businesses that do both

Salons with retail, workshops with parts, studios with merchandise — Merclino connects it all.

200+

Features included

47

Languages supported

5 min

Setup time

0

Credit card required

GDPR Compliant
47 Languages
Made in Switzerland

Frequently asked questions

Can I sell products and services in one transaction?
Yes. Merclino's POS handles mixed transactions natively. Add a haircut, a styling product, and a gift card — all in one checkout. One receipt, one invoice.
Does the online booking show my products?
Yes. Clients can see recommended products when booking a service. You can also set up an online shop for standalone product sales with delivery or pickup.
How does inventory tracking work?
Merclino tracks stock in real time. Every sale — online or in-store — automatically updates inventory. Set low-stock alerts so you never run out of popular items.
Can I see a customer's full history?
Yes. Every customer profile shows services booked, products purchased, payments made, and communication history — all in one place.
Does Merclino work for my type of business?
If you sell products AND deliver services — beauty salons, workshops, fitness studios, pet shops, wellness centers — Merclino is designed exactly for your workflow.
Is there a free plan?
Yes. Start free with the Starter plan. Upgrade as your business grows.

Ready to connect your products and services?

One system for everything you sell and deliver. Start free today.