Run your entire businessfrom one platform
Merclino brings booking, sales, customer management, employee tools, stock control, accounting, and reporting together — built for every business that sells products and services.

+32%
Revenue this month
Trusted by businesses worldwide
200+
Built-in features
80+
Business types supported
197
Countries supported
47
Languages included
Everything your business needs
Not just bookings. Not just sales. Merclino covers every operational area of your business.
Smart Online Booking
Let customers book 24/7 from any device
A branded booking widget that syncs with your calendar in real-time. Customers pick services, choose staff, select times, and confirm — no phone calls needed. Supports family bookings, waiting lists, and customizable policies.

Complete Point of Sale
Fast checkout for every transaction type
Handle walk-ins, appointment-linked sales, gift cards, prepaid cards, split payments, and cash drawer management. Works with Epson receipt printers and standard cash registers. Full POS meets full CRM.

Powerful Reports & Insights
Data-driven decisions, beautiful visualizations
Revenue breakdowns, staff performance, product analytics, service utilization, time tracking — all with animated charts and visual reports. Export to PDF or print. Branch-specific reports for every industry.

20 core modules. One subscription.
No add-ons. No surprise fees. Every module is included in your plan.
Online Booking
Let customers book 24/7 with a smart, branded booking widget that syncs with your calendar.
Online Booking
Online booking widget synced with your calendar. Customers book 24/7, receive automatic confirmations, and can reschedule or cancel on their own. Supports multi-location, multi-service, and group bookings.
Point of Sale
Fast checkout, split payments, gift cards, discounts, and a full cash register — all integrated.
Point of Sale
Full point-of-sale with barcode scanning, split payments, gift cards, discounts, and cash drawer management. Works on tablet or desktop and integrates directly with your appointment calendar.
CRM & Customers
Complete customer profiles, visit history, preferences, groups, family members, and notes.
CRM & Customers
Comprehensive customer profiles with visit history, preferences, family links, custom groups, notes, and communication logs. Segment your clientele and personalize every interaction.
Employee Management
Schedules, performance targets, contracts, payslips, groups, and permission roles.
Employee Management
Manage rosters, employment contracts, pay rates, commissions, shift groups, and role-based permissions. Track individual targets and performance across multiple locations.
Time & Attendance
NFC-based clock-in/out, real-time tracking, absence management, and work time reports.
Time & Attendance
NFC clock-in/out, real-time attendance overview, overtime calculations, absence management, and exportable timesheets. Integrates with payroll and scheduling.
Stock & Inventory
Multi-location storage, suppliers, stock orders, low-stock alerts, and barcode scanning.
Stock & Inventory
Multi-location inventory with supplier management, purchase orders, low-stock alerts, barcode scanning, stock transfers, and detailed consumption reports.
Accounting
Full double-entry bookkeeping, VAT reporting, chart of accounts, and financial statements.
Accounting
Double-entry bookkeeping, automated VAT declarations, chart of accounts, profit & loss statements, and balance sheets. Export-ready for your accountant.
Reports & Insights
Revenue, staff performance, product sales, time tracking, and customizable business reports.
Reports & Insights
Revenue dashboards, staff performance analytics, product sales breakdowns, hourly utilization, and fully customizable reports. Filter by date, location, or employee.
Marketing
Automated reminders, rebook campaigns, newsletters, waiting lists, and dynamic pricing.
Marketing
Automated reminders, targeted campaigns, newsletters, waitlists, dynamic pricing, and referral programs. Reach customers via email, SMS, or push notification.
Website Builder
Create and publish a professional business website with booking integration — no code needed.
Website Builder
Drag-and-drop website builder with integrated booking widget, gallery, service menu, team profiles, and SEO tools. Publish a professional site without any coding.
Documents & Admin
Contracts, forms, salary documents, invoices, and customizable templates for your business.
Documents & Admin
Generate and store contracts, salary documents, invoices, consent forms, and custom templates. Digital signatures and automatic archiving included.
Google Maps
Integrated route planning, travel time calculation, address validation, and distance tracking for field teams.
Google Maps
Integrated route planning, travel-time estimation, address validation, and distance tracking for field teams. Optimize daily tours and reduce travel costs.
SMS Reminders
Automated appointment reminders and marketing messages via SMS with credit-based billing.
SMS Reminders
Automated appointment reminders and marketing messages via SMS. Credit-based billing, delivery tracking, and opt-out management built in.
Travel Cost
Automatic mileage calculation, fixed travel fees, and configurable travel rules for mobile services.
Travel Cost
Automatic mileage calculations, flat-rate travel fees, and configurable travel rules for mobile services. Costs are added to invoices automatically.
Lounge App
Let customers order drinks or services from their phone while they wait in your location.
Lounge App
Let waiting customers order drinks or add-on services from their phone. Orders appear on your screen in real time — no extra hardware needed.
Dispatch Board
Visual dispatch planning for field teams with route optimization and real-time job tracking.
Dispatch Board
Visual job board with drag-and-drop scheduling, route optimization, real-time job tracking, and technician status updates. Perfect for field-service teams.
Leads & Pipeline
Track potential customers from first contact to closed deal with a visual pipeline and lead scoring.
Leads & Pipeline
Capture leads from web forms, calls, or walk-ins. Score, assign, and nurture them through a visual pipeline until they become paying customers.
Proposals & Quotes
Create professional proposals, track views and signatures, and convert quotes to invoices automatically.
Proposals & Quotes
Create professional quotes with service packages, optional items, and digital acceptance. Convert approved proposals to invoices in one click.
Gift Cards
Sell and manage digital and physical gift cards with balance tracking, expiration dates, and redemption history.
Gift Cards
Sell physical and digital gift cards, set custom values or predefined amounts, and track redemptions. Customers can purchase them online or in-store.
Feedback & Reviews
Collect and manage customer reviews, send feedback requests after appointments, and boost your reputation.
Feedback & Reviews
Send automatic feedback requests after appointments, collect star ratings and written reviews, and display top reviews on your booking page.
AI Assistant
An intelligent assistant that helps with scheduling, customer inquiries, analytics summaries, and more.
AI Assistant
Built-in AI assistant that answers customer questions, suggests optimal scheduling, generates reports, and automates repetitive tasks. Available 24/7 to support your team and your customers.
Online Shop
Sell products online with a branded storefront, cart, checkout, and delivery or pickup options.
Online Shop
Full e-commerce storefront integrated with your inventory. Customers browse, add to cart, and checkout online. Supports delivery, pickup, and real-time stock sync across locations.
Customer Portal
Give customers self-service access to their appointments, invoices, documents, and history.
Customer Portal
Branded self-service portal where customers view upcoming appointments, download invoices, manage their profile, and communicate with your team — reducing your admin workload.
Automations
Automate reminders, follow-ups, task assignments, and workflows based on triggers and rules.
Automations
Visual workflow builder for automating business processes. Set triggers (e.g., new booking, invoice overdue) and actions (e.g., send SMS, assign task, update status). Reduce manual work and never miss a follow-up.
Built for every industry
Merclino adapts to your business type with industry-specific workflows, reports, and features — from salons to workshops to clinics.

Calendar views, appointment booking, product sales, loyalty points
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Treatment plans, customer preferences, gift cards, online booking
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Patient records, signed forms, treatment plans, compliance
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Table ordering, POS, stock control, lounge app, receipts
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Inventory, barcode scanning, suppliers, multi-location stock
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Work orders, Gantt planning, vehicle damage reports, maintenance
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Memberships, class schedules, attendance tracking, recurring billing
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Pet records, vaccinations, grooming bookings, pet shop sales
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Job dispatching, on-site invoicing, materials catalog, mobile app
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Device intake, repair tracking, parts inventory, customer notifications
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Project tracking, client portal, retainers, billable hours, contracts
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Listings, viewings, owner portal, rent management, maintenance jobs
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Project pipeline, asset library, proposals, milestones, deposits
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Class schedules, memberships, enrollments, attendance, projects
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Care plans, schedules, family portal, compliance documentation
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Tickets, SLAs, asset tracking, recurring contracts, remote work logs
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+ 80 more business types supported including fitness, pet grooming, creative studios, consulting, and more
Stop paying for 5 different tools
Merclino replaces your booking app, POS system, CRM, accounting software, and employee management tool — all in one subscription.
Separate tools for booking, POS, CRM, and employees
One platform — everything connected, nothing duplicated
Software built only for one industry
Merclino adapts to any business that sells products and services
No staff management, time tracking, or documents
Full employee lifecycle — schedules, attendance, contracts, payslips
No accounting or financial reporting
Full double-entry accounting with VAT and financial statements
Single-language platforms with no localization
47 languages, country-specific tax rules, and local payment methods
Fragmented reporting across multiple tools
Unified reports covering revenue, staff, products, and more
Advanced capabilities built in
Beyond the basics — Merclino includes advanced workflows that usually require separate specialized tools.
Merclino Pay
Integrated payments with card terminals, online payments, and country-specific methods like TWINT, iDEAL, Bancontact.
Learn moreWorkshop Mode
Vehicle management, damage reports, Gantt-style work order planning, maintenance reminders — built for automotive.
Learn moreGoogle Maps & Routes
Address autocomplete, route calculation, interactive maps with markers, and travel cost estimation — all powered by Google Maps APIs.
Learn moreFloor Plan Designer
Drag-and-drop visual table layout for restaurants & gastro. Place tables, set shapes, see live occupancy on an interactive floor plan.
Learn moreGift Cards & Prepaid
Sell gift cards with beautiful templates, manage prepaid balances, and track redemptions across locations.
Learn moreWorldwide Ready
47 languages, automatic VAT rates per country, local compliance, holiday calendars, and multi-currency support.
Learn moreAI Assistant
Built-in AI that answers customer questions, automates scheduling, generates reports, and handles routine tasks 24/7.
Learn moreOnline Shop & Portal
Sell online with a branded storefront, and give customers self-service access to bookings, invoices, and their account.
Learn moreLoved by business owners
See why businesses across industries choose Merclino
“We replaced three separate apps with Merclino. The calendar, POS, and customer management working together saves us hours every week.”
Lena M.
Salon Owner, Zurich
“The workshop mode with damage reports and Gantt planning was exactly what we needed. No other booking software had this.”
Marco T.
Auto Workshop, Milan
“The forms with digital signatures and the accounting module are game-changers. We went paperless in two weeks.”
Dr. Sarah K.
Clinic Director, Berlin
Simple, transparent pricing
Start free, upgrade when you need more. All features included — no hidden fees, no per-module charges.
Built with trust,
designed for growth
Merclino is a Swiss-built platform designed to grow with your business. From a single-location shop to a multi-site operation, the architecture scales with you.

Ready to streamline your business?
Join businesses that replaced 5 separate tools with one unified platform. Start your free trial today — no credit card required.