Sign InBook a Demo
One Platform. Every Business.
Made in Switzerland

Run your entire businessfrom one platform

Merclino brings booking, sales, customer management, employee tools, stock control, accounting, and reporting together — built for every business that sells products and services.

No credit card required
Set up in 5 minutes
47 languages included
Merclino business management dashboard showing calendar, revenue charts, and customer data

+32%

Revenue this month

Trusted by businesses worldwide

200+

Built-in features

80+

Business types supported

197

Countries supported

47

Languages included

Everything your business needs

Not just bookings. Not just sales. Merclino covers every operational area of your business.

Smart Online Booking

Let customers book 24/7 from any device

A branded booking widget that syncs with your calendar in real-time. Customers pick services, choose staff, select times, and confirm — no phone calls needed. Supports family bookings, waiting lists, and customizable policies.

Multi-service booking in one session
Staff-specific or any-available
Automatic reminders via SMS & email
Waiting list management
Online booking interface with calendar and service selection

Complete Point of Sale

Fast checkout for every transaction type

Handle walk-ins, appointment-linked sales, gift cards, prepaid cards, split payments, and cash drawer management. Works with Epson receipt printers and standard cash registers. Full POS meets full CRM.

Barcode scanning & product lookup
Gift cards & prepaid cards
Cash drawer session tracking
Receipt printing & PDF invoices
Point of sale checkout with product scanning and payment

Powerful Reports & Insights

Data-driven decisions, beautiful visualizations

Revenue breakdowns, staff performance, product analytics, service utilization, time tracking — all with animated charts and visual reports. Export to PDF or print. Branch-specific reports for every industry.

Revenue & sales analytics
Staff productivity tracking
Product & service performance
VAT & tax reporting
Merclino analytics dashboard with charts and reports

20 core modules. One subscription.

No add-ons. No surprise fees. Every module is included in your plan.

Online Booking

Let customers book 24/7 with a smart, branded booking widget that syncs with your calendar.

Online Booking

Online booking widget synced with your calendar. Customers book 24/7, receive automatic confirmations, and can reschedule or cancel on their own. Supports multi-location, multi-service, and group bookings.

Point of Sale

Fast checkout, split payments, gift cards, discounts, and a full cash register — all integrated.

Point of Sale

Full point-of-sale with barcode scanning, split payments, gift cards, discounts, and cash drawer management. Works on tablet or desktop and integrates directly with your appointment calendar.

CRM & Customers

Complete customer profiles, visit history, preferences, groups, family members, and notes.

CRM & Customers

Comprehensive customer profiles with visit history, preferences, family links, custom groups, notes, and communication logs. Segment your clientele and personalize every interaction.

Employee Management

Schedules, performance targets, contracts, payslips, groups, and permission roles.

Employee Management

Manage rosters, employment contracts, pay rates, commissions, shift groups, and role-based permissions. Track individual targets and performance across multiple locations.

Time & Attendance

NFC-based clock-in/out, real-time tracking, absence management, and work time reports.

Time & Attendance

NFC clock-in/out, real-time attendance overview, overtime calculations, absence management, and exportable timesheets. Integrates with payroll and scheduling.

Stock & Inventory

Multi-location storage, suppliers, stock orders, low-stock alerts, and barcode scanning.

Stock & Inventory

Multi-location inventory with supplier management, purchase orders, low-stock alerts, barcode scanning, stock transfers, and detailed consumption reports.

Accounting

Full double-entry bookkeeping, VAT reporting, chart of accounts, and financial statements.

Accounting

Double-entry bookkeeping, automated VAT declarations, chart of accounts, profit & loss statements, and balance sheets. Export-ready for your accountant.

Reports & Insights

Revenue, staff performance, product sales, time tracking, and customizable business reports.

Reports & Insights

Revenue dashboards, staff performance analytics, product sales breakdowns, hourly utilization, and fully customizable reports. Filter by date, location, or employee.

Marketing

Automated reminders, rebook campaigns, newsletters, waiting lists, and dynamic pricing.

Marketing

Automated reminders, targeted campaigns, newsletters, waitlists, dynamic pricing, and referral programs. Reach customers via email, SMS, or push notification.

Website Builder

Create and publish a professional business website with booking integration — no code needed.

Website Builder

Drag-and-drop website builder with integrated booking widget, gallery, service menu, team profiles, and SEO tools. Publish a professional site without any coding.

Documents & Admin

Contracts, forms, salary documents, invoices, and customizable templates for your business.

Documents & Admin

Generate and store contracts, salary documents, invoices, consent forms, and custom templates. Digital signatures and automatic archiving included.

Google Maps

Integrated route planning, travel time calculation, address validation, and distance tracking for field teams.

Google Maps

Integrated route planning, travel-time estimation, address validation, and distance tracking for field teams. Optimize daily tours and reduce travel costs.

SMS Reminders

Automated appointment reminders and marketing messages via SMS with credit-based billing.

SMS Reminders

Automated appointment reminders and marketing messages via SMS. Credit-based billing, delivery tracking, and opt-out management built in.

Travel Cost

Automatic mileage calculation, fixed travel fees, and configurable travel rules for mobile services.

Travel Cost

Automatic mileage calculations, flat-rate travel fees, and configurable travel rules for mobile services. Costs are added to invoices automatically.

Lounge App

Let customers order drinks or services from their phone while they wait in your location.

Lounge App

Let waiting customers order drinks or add-on services from their phone. Orders appear on your screen in real time — no extra hardware needed.

Dispatch Board

Visual dispatch planning for field teams with route optimization and real-time job tracking.

Dispatch Board

Visual job board with drag-and-drop scheduling, route optimization, real-time job tracking, and technician status updates. Perfect for field-service teams.

Leads & Pipeline

Track potential customers from first contact to closed deal with a visual pipeline and lead scoring.

Leads & Pipeline

Capture leads from web forms, calls, or walk-ins. Score, assign, and nurture them through a visual pipeline until they become paying customers.

Proposals & Quotes

Create professional proposals, track views and signatures, and convert quotes to invoices automatically.

Proposals & Quotes

Create professional quotes with service packages, optional items, and digital acceptance. Convert approved proposals to invoices in one click.

Gift Cards

Sell and manage digital and physical gift cards with balance tracking, expiration dates, and redemption history.

Gift Cards

Sell physical and digital gift cards, set custom values or predefined amounts, and track redemptions. Customers can purchase them online or in-store.

Feedback & Reviews

Collect and manage customer reviews, send feedback requests after appointments, and boost your reputation.

Feedback & Reviews

Send automatic feedback requests after appointments, collect star ratings and written reviews, and display top reviews on your booking page.

AI Assistant

An intelligent assistant that helps with scheduling, customer inquiries, analytics summaries, and more.

AI Assistant

Built-in AI assistant that answers customer questions, suggests optimal scheduling, generates reports, and automates repetitive tasks. Available 24/7 to support your team and your customers.

Online Shop

Sell products online with a branded storefront, cart, checkout, and delivery or pickup options.

Online Shop

Full e-commerce storefront integrated with your inventory. Customers browse, add to cart, and checkout online. Supports delivery, pickup, and real-time stock sync across locations.

Customer Portal

Give customers self-service access to their appointments, invoices, documents, and history.

Customer Portal

Branded self-service portal where customers view upcoming appointments, download invoices, manage their profile, and communicate with your team — reducing your admin workload.

Automations

Automate reminders, follow-ups, task assignments, and workflows based on triggers and rules.

Automations

Visual workflow builder for automating business processes. Set triggers (e.g., new booking, invoice overdue) and actions (e.g., send SMS, assign task, update status). Reduce manual work and never miss a follow-up.

Built for every industry

Merclino adapts to your business type with industry-specific workflows, reports, and features — from salons to workshops to clinics.

+ 80 more business types supported including fitness, pet grooming, creative studios, consulting, and more

Stop paying for 5 different tools

Merclino replaces your booking app, POS system, CRM, accounting software, and employee management tool — all in one subscription.

Separate tools for booking, POS, CRM, and employees

One platform — everything connected, nothing duplicated

Software built only for one industry

Merclino adapts to any business that sells products and services

No staff management, time tracking, or documents

Full employee lifecycle — schedules, attendance, contracts, payslips

No accounting or financial reporting

Full double-entry accounting with VAT and financial statements

Single-language platforms with no localization

47 languages, country-specific tax rules, and local payment methods

Fragmented reporting across multiple tools

Unified reports covering revenue, staff, products, and more

Loved by business owners

See why businesses across industries choose Merclino

We replaced three separate apps with Merclino. The calendar, POS, and customer management working together saves us hours every week.

Lena M.

Salon Owner, Zurich

The workshop mode with damage reports and Gantt planning was exactly what we needed. No other booking software had this.

Marco T.

Auto Workshop, Milan

The forms with digital signatures and the accounting module are game-changers. We went paperless in two weeks.

Dr. Sarah K.

Clinic Director, Berlin

Simple, transparent pricing

Start free, upgrade when you need more. All features included — no hidden fees, no per-module charges.

$27.99/user/month
View pricing plans
Free tier available
No credit card required
All features included
Cancel anytime
30-day free trial
Multi-location support

Built with trust,
designed for growth

Merclino is a Swiss-built platform designed to grow with your business. From a single-location shop to a multi-site operation, the architecture scales with you.

Enterprise-grade security and data protection
Multilingual — 47 languages with country-specific formatting
Fast, responsive, and optimized for daily use
Premium UX designed for real business operators
Country-specific tax and regulatory compliance
Comprehensive help center and onboarding guides
Merclino team collaborating in modern office

Ready to streamline your business?

Join businesses that replaced 5 separate tools with one unified platform. Start your free trial today — no credit card required.