Your restaurant is more than a reservation book.
Merclino connects reservations, table management, orders, payments, customer loyalty, and marketing in one intelligent system — built for restaurants, cafés, and food businesses.
Watch how Merclino works — 2 min video
Sound familiar?
Reservations are chaotic
Phone calls, DMs, walk-ins, and a paper book. Double bookings happen. No-shows cost you money. Your staff wastes time managing the chaos.
You don’t know your customers
A regular comes in every Friday, but your staff doesn’t know their name, preferences, or allergies. No CRM means no personalization.
Marketing is random
You post on Instagram when you remember. No email list, no loyalty program, no way to bring back lapsed customers systematically.
One platform for your restaurant
Merclino replaces scattered tools with an intelligent restaurant management system. Reservations, guest CRM, loyalty, and marketing — all connected.
- Online reservations with table management and floor plans
- Guest CRM with visit history, preferences, allergies, and notes
- Loyalty programs and digital punch cards
- Automated marketing campaigns for special events and slow days
- Review collection and reputation management
- Revenue analytics with covers, average spend, and peak hours
Product screenshot
Coming with next update
How Merclino works for your restaurant
Guest books a table
Guests reserve online with party size, time, and special requests. Merclino manages availability and sends confirmations.
Arrive & seat
Staff sees the reservation with guest preferences and allergies. Table assignment is quick and informed.
Service & payment
Track orders, split bills, and process payments. Tips are recorded. The entire visit is logged to the guest profile.
Follow-up & loyalty
Request a review, award loyalty points, and send a thank-you message. Automated campaigns bring guests back for events and promotions.
Built for restaurants
Reservations
Online booking with table management, floor plans, and automatic confirmations.
Guest CRM
Complete guest profiles with visit history, preferences, dietary needs, and spending patterns.
Table Management
Visual floor plan with real-time table status, turn times, and walk-in management.
Loyalty & Rewards
Digital punch cards, points programs, and VIP tiers to increase repeat visits.
Marketing
Automated email and SMS campaigns for events, slow days, and seasonal promotions.
Payments
Bill splitting, tip management, and multiple payment methods.
Reviews
Automated review requests and reputation monitoring across platforms.
Analytics
Covers, average spend, peak hours, table utilization, and guest retention metrics.
Trusted by restaurants
Restaurants and cafés use Merclino to fill tables and build guest loyalty.
200+
Features included
47
Languages supported
5 min
Setup time
0
Credit card required
Frequently asked questions
Can guests book tables online?
Does Merclino replace my POS system?
Can I track guest preferences?
Is there a loyalty program?
Is there a free plan?
Ready to fill more tables?
Join restaurants that stopped losing guests and started building lasting relationships.